物流政策

Last updated: November 10, 2026

We ship from Rennes to addresses within mainland France only. We do not currently deliver to Corsica, overseas departments, or international destinations.

Order processing. Orders placed before 2:00 PM Central European Time on a business day are usually packed and handed to the carrier the same day or the next business day. Orders placed after that time, or on weekends and French public holidays, begin processing the next business day. “Business days” means Monday to Friday, excluding public holidays in France.

Delivery time. Once your parcel leaves our warehouse, Colissimo, Chronopost, or Colis Privé delivers within 3 to 5 business days for standard mainland France addresses. This is an estimate based on the carriers' normal performance, not a guaranteed date. Remote or rural addresses can occasionally add one or two days.

Shipping cost. Standard shipping is free on every order, regardless of order value. There is no minimum purchase required, and no handling fee is added at checkout.

Tracking. You will receive a tracking number by email once the carrier scans your parcel. Tracking can take up to 24 hours to activate after the label is created. If the tracking page shows no movement for more than 3 business days, contact us at info@lamarquefrance.com with your order number.

Undeliverable parcels. If a carrier returns a parcel to us because the address was incomplete or incorrect, or because the parcel was not collected from a pickup point within the carrier's holding period, we will contact you to arrange reshipment. A second shipping attempt may require a new delivery fee if the return was caused by an address issue on the order.

For anything not covered here, write to info@lamarquefrance.com or call +33 7 81 30 77 08 during Monday to Friday, 9:00 AM – 6:00 PM Central European Time.