隐私政策

Last updated: November 10, 2026

Lamarquefrance is a standalone retail business based at 17 Rue Gina Pane, 35000 Rennes, France. This page explains what personal data we collect when you use , why we collect it, how long we keep it, and what you can ask us to do with it. It is written to meet the EU General Data Protection Regulation (GDPR) and, for California residents, the California Consumer Privacy Act as amended (CCPA).

Who is responsible for your data
Lamarquefrance is the data controller for the information described here. You can reach us about anything privacy-related at info@lamarquefrance.com or by post at the Rennes address above.

What we collect and why
We collect only what we need to run the shop and answer your messages.

Order and delivery data: name, delivery address, email address, phone number, and the items you ordered. We use this to process your order, hand it to the carrier, and handle returns. The legal basis is performance of a contract.

Payment data: your chosen payment method (Visa, MasterCard, or PayPal) and the transaction reference. Card data is entered directly into our payment provider's secured interface. Lamarquefrance does not receive, process, or store full card numbers. PayPal handles PayPal transactions under its own privacy terms. The legal basis is performance of a contract and our legitimate interest in preventing fraud.

Correspondence: emails, contact form messages, and notes from phone calls when you contact us about an order or a return. We keep these to resolve the issue and to keep a record of what was agreed. The legal basis is performance of a contract or our legitimate interest in responding to customer enquiries.

Technical and usage data: IP address, browser type, pages viewed on our site, and cookie identifiers. We use this to keep the site working, understand which pages are used, and prevent abuse. Where cookies are not strictly necessary for the site to function, we ask for your consent first. The legal basis for strictly necessary cookies is our legitimate interest in operating a secure site; for analytics or marketing cookies, it is consent.

Marketing emails: your email address, if you choose to receive news from us. We ask for explicit consent and you can withdraw it at any time through the unsubscribe link in every email.

How long we keep it
Order and invoice records are kept for 10 years from the end of the relevant financial year, as required by French commercial and tax rules. Correspondence about orders or returns is kept for 3 years from the last exchange, unless it relates to an invoice that must be kept longer. We retain the record of your marketing consent for as long as the consent is active, and for 12 months after withdrawal solely to demonstrate that the withdrawal was recorded. Analytics data is kept for 13 months, in line with CNIL guidance on cookie and tracker retention.

Who we share it with
We share data only with service providers who help us run the shop: the carrier (Colissimo, Chronopost, or Colis Privé) to deliver your order; our payment provider and PayPal to process payment; our email and hosting providers to operate the site and send order confirmations; and our accountant for bookkeeping. These providers act on our instructions and are bound by data-processing terms. We do not sell personal data. We do not share data for third-party advertising.

Your rights under GDPR
If you are in the European Union, you can ask us to:

confirm whether we hold data about you and give you a copy;

correct inaccurate data;

delete data where there is no legal reason for us to keep it;

restrict or object to certain processing;

provide your data in a portable format;

withdraw consent at any time, where processing is based on consent.

Write to info@lamarquefrance.com with your request. We respond within one month, and we may ask for proof of identity to protect your data. If you are not satisfied with our response, you can lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority.

California residents (CCPA)
We do not sell personal information as defined by the CCPA. We do not share personal information for cross-context behavioural advertising. If you are a California resident, you may request access to the categories of personal information we have collected about you, request deletion, or request correction, by writing to info@lamarquefrance.com. We will not discriminate against you for exercising these rights.

Cookies
Strictly necessary cookies keep your cart and checkout working. Analytics and marketing cookies are optional and are set only after you accept them through the cookie banner. You can change your choice at any time through the cookie settings link in the footer.

Changes to this policy
If we change how we handle personal data, we update this page and change the effective date at the top. Material changes that affect your rights will be notified by email if you have an account or an active order with us.